Tapstitch sizing and returns: why it runs small and what the policy covers
By Jean Luc Poitier, SEO and growth marketing strategist · Tapstitch Reviews · Updated October 5, 2026
Disclosure: this site reviews Tapstitch and earns a commission if you sign up for it through our links. Tapstitch is one option below, and we say where it isn't the right fix.
What reviewers say about Tapstitch sizing
Sizing is the most common complaint in Tapstitch reviews. It scores 4.0 out of 10 in our theme analysis of 424 reviews, the lowest of any theme. Reviewers say garments run a size or more small, boxy fits come up short, and many items top out at 2XL or 3XL. Even happy customers mention it.
“the sizing is on the small side, i order xl, 2xl & 3xl. i found they were very snugg”andy kennedy, Trustpilot, July 2026
“It was a little small but in all it was a great buy.”Ashley Small-Fenison, Trustpilot, August 2026
“I contacted customer service and they explained it was within their 3cm size variance and showed the sizing chart.”Brant MORRIS, Trustpilot, January 2026
How to choose a Tapstitch size
- Open the size guide on the product page. Sizes differ by style, so check each product, not just the first one you order.
- Lay a shirt or hoodie you own flat and measure chest width and length. Compare those numbers with the guide, and allow for the stated variance.
- Order one sample in the size you plan to sell. There is no minimum order, so a single piece is a normal order.
- Put the measurements in your own product listing so your customers can size up if needed.
Tapstitch returns and refund policy
From the published Tapstitch Returns & Refund Policy:
- You can request a return or refund within 180 days of delivery.
- Report defects within 7 days of delivery where possible.
- You can cancel for a full refund only while the order is "In Review".
- Tapstitch does not process returns from your end customers.
- If an order has no tracking by the end of the 7th business day, you can get compensation of up to 10% of the product value.
A size that matches the chart within its variance is unlikely to count as a defect, which is why choosing the size up front matters. For the company's wider record, see Is Tapstitch legit?, and for order costs see Is Tapstitch free?
Order a Tapstitch sampleTapstitch sizing and returns FAQ
Does Tapstitch run small?+
Many reviewers say so, often by one size or more, and many items stop at 2XL or 3XL. Check the size guide on each product page and order a sample first.
How long do I have to request a return or refund?+
The policy allows a request within 180 days of delivery. Report defects within 7 days of delivery where you can.
Can I cancel a Tapstitch order?+
Only while the order status is In Review, which gets a full refund. After that it is in production.
Does Tapstitch handle returns from my customers?+
No. Tapstitch does not process returns from your end customers, so set your own store's return policy with that in mind.
What if my order has no tracking after a week?+
The policy offers compensation of up to 10% of the product value if there is no tracking by the end of the 7th business day.